Privacy Policy

1.1 Personal Information

When you rent scuba diving equipment from us, we may collect the following personal information:

• Full name and contact details (email address, phone number)
• Billing and shipping address
• Payment information (processed securely through third-party payment processors)
• Diving certification details and experience level
• Physical measurements for equipment fitting purposes
• Emergency contact information
• Account credentials if you create an account with us

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

We use the collected information for the following purposes:

• Service Delivery: To process your equipment rental orders, arrange delivery and pickup, and ensure proper equipment fitting
• Communication: To send booking confirmations, updates, and respond to your inquiries
• Safety: To verify diving certifications and ensure equipment suitability for your experience level
• Payment Processing: To process transactions securely and prevent fraudulent activities
• Website Improvement: To analyze usage patterns and enhance user experience
• Marketing: To send promotional offers and newsletters (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

We respect your privacy and do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that assist with payment processing, shipping, website hosting, and analytics
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Diving Centers: Partner diving facilities where equipment may be delivered or used (with your consent)

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and recommendations
• Analyze website traffic and performance

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain website functionalities.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your personal information for certain purposes
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Rental transaction records are typically maintained for accounting and legal compliance purposes for a period of seven years.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.